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Ted Beckett & Jeff Hensley

Plaintiffs seek more than $20 million in suit against SBC

12/11/03
By BILL DRAPER
Associated Press Writer

KANSAS CITY, Mo. (AP) -- Thousands of small businesses in five states, including Texas, will receive legal notices next week in a class-action lawsuit filed against Southwestern Bell Advertising that claims the company bilked advertisers out of more than $20 million in late fees.

Filed in Jackson County Circuit Court in November 2001, the lawsuit claims SBC violated its contract with customers by charging a $25 late fee to businesses that advertised in its yellow pages and didn't pay their bills on time.

Two Kansas City-area companies - Liberty Cellular Inc., of Liberty, and Blast Inc., of Kansas City - filed the initial suit. A Jackson County judge granted the suit class-action status in August 2002 on the breach of contract claims.

The court granted partial summary judgment to the plaintiffs on those claims earlier this year. The next step is to determine how much money the phone company will have to pay back to its customers.

The mailings, and legal notices to be printed in major daily newspapers in Missouri, Kansas, Arkansas, Oklahoma and Texas on Sunday and Dec. 21, are intended to help identify members of the class. It potentially includes any advertising customer who paid the $25 "collection activity fee."

An attorney for the plaintiffs, Theodore C. Beckett of Kansas City, compared SBC's actions with the Enron and WorldCom scandals, and said the lawsuit is an effort to hold SBC accountable.

"The bottom line in this case and others like it is this: greed is not good," Beckett said. Bob Mueller, a spokesman for SBC Smart Yellow Pages, said the company believes it was justified in charging late fees to customers who are late making payments. He said the wording in the company's contract with advertisers allows SBC to collect the fee.

"The fee is never an issue for customers who pay their bills on time," Mueller said. "It's not unusual in business to charge such a fee."

The lawsuit contends the $25 fee is not addressed in the contract, which instead stipulates that advertisers must pay an interest rate of 1.5 percent per month if their bill is not paid by the due date.

Mueller said he's not sure how much money the company could be forced to pay back because there are a number of issues still being litigated.

"This is basically a dispute about something in the contract," he said. "We firmly believe the language in the contract allowed us to (collect the fee). There is nothing deceptive about this. It's common practice, and very legitimate."

Copyright 2003 Associated Press. All rights reserved.

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